How can I change my account email or phone number?

Yousra

Last Update 4 maanden geleden

If you need to update the email address or phone number associated with your V.connct account, follow these steps to make the changes:

1) Log in to Your Account
2) Navigate to Account Settings
  • Once logged in, click on your profile icon in the top right corner, then select "Edit Profile" from the menu.
3) Access Contact Information
  • Within the Account Settings, locate the "Account" section, where you’ll find your current email address and phone number listed.
4) Edit Your Email or Phone Number
  • Click on either your email address or phone number, depending on which you want to update.
5) Enter New Information
  • Replace the current email or phone number with your new information. Double-check for accuracy, then click "Save" to update.
6) Verify the New Contact Information
  • For Email Updates: Check your new email inbox for a verification email from V.connct. Click the verification link to confirm the change.
  • For Phone Number Updates: Look for a text message with a verification code sent to your new phone number. Enter this code in the verification field on the V.connct Dashboard.
If you encounter any issues while updating your information, please reach out to our Support Team for assistance.

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