Can't hear a sound in the meeting? there are audio problems in the meeting?
Shaima
Last Update 4 maanden geleden
In the browser:
1- Make sure to click on Allow Microphone Use before starting the meeting in your browser.
2- The headset is changed if one of them is used (wire headset - Bluetooth - AirPod)
3-Make sure that your mic is not closed during the meeting by clicking on the "Turn off the microphone" icon in the tools bar at the bottom of the screen.
4- If you are a participant and not a meeting moderator, please make sure the moderator has not turned off your microphone.
5- Ensuring the quality of the Internet
6- Change the means of entry to the meeting If the application is used, the browser is tried or vice versa.
7- If the solution is not done in all the previous ways, please go to our page contact us
Or through Mobile:
1-Make sure to click on Through the phone settings, access the application settings and activate the allow use of the microphone of the V.connct application.
2- The headset is changed if one of them is used (wire headset - Bluetooth - AirPod)
3- Make sure that your mic is not closed during the meeting by clicking on the "Turn off the microphone" icon in the tools bar at the bottom of the screen.
4- If you are a participant and not a meeting moderator, please make sure the moderator has not turned off your microphone.
5-Ensuring the quality of the Internet
6- Change the means of entry to the meeting If the application is used, the browser is tried or vice versa.
7- If the solution is not done in all the previous ways, please go to our page contact us